AI guest service for ski resorts. Every channel, all season.

Answering every call, chat, email and text 24/7.

Get a demo

Or try a live demo for a real mountain, or book 20 minutes with the team.

Phones ringing at 2 a.m.? Picked up.

Your guest service team, now on 24/7. Built for your mountain.Your team, now 24/7. Built for your mountain.

Live est.guest conversationshours on the phone

The platform

One brain. Every channel.

Every channel draws on the same knowledge about your mountain, so the answer is the same wherever guests ask.Every channel draws on the same knowledge about your mountain.

Live est.guest conversations, every channel24/7zero hold music

Five layers of knowledge

1Website content
2Non-website files
3Ecommerce
4Live data
5Fine-tune edits

Connected through APIs and integrations

Your assistantBuilt on your knowledge baseTry a question yourself

Website chat
Is tomorrow a powder day? 🙏
Yes! ❄️ 8 inches overnight. Lifts spin at 8:30 a.m. We won’t tell your boss.
chats answered
Try a chat demo
Phone
Live call
Guest, driving upDo I need chains to get up there?
Your assistant“Today, yes: chains or four-wheel drive. Your summer tires are not invited. Take it slow, the powder will wait.”
hours on the phone
Hear a voice demo
Email
Re: Lessons for my 6-year-old this weekend?To: Sam · Sent 6:02 a.m.
Hi Sam, absolutely! Little Rippers runs 9 to 3 for ages 4 to 6, lunch included. Fair warning: they’ll be faster than you by Sunday. Book online to hold a spot.
emails answered
See email
Text
where’s the best snow rn?? 👀
North Bowl ❄️ barely tracked. Take Summit Express. You didn’t hear it from me 🤫
texts answered
See messaging

One brain, every channel. Examples from Mt. Quinnski, our demo mountain.

What guests ask

The questions that tie up your front desk. Answered.

Mt. QuinnskiOnline

Hey! Quick one: what’s the best place to park if I want to get first chair? 🚗

Lot A is your best bet for first chair since it’s the closest to Longship Lodge and the main lifts.
• Cost: $25 on weekends and holidays, free on weekdays
• Carpool perk: 4 or more in the car parks in Lot A at no charge
• Early move: Ticket office and rentals open at 7:30 a.m.
• Backup plan: Lot B to D are free, with a shuttle from Lot D every 12 minutes from 8 a.m. to 5 p.m.

Weekend or weekday?

Turn guest questions into bookings.

Help guests pick the right ticket, lesson, rental or stay, then send them to your checkout.

Lift tickets

Prices, dates and which ticket to buy.

Season passes

Perks, blackout dates and renewals.

Ski school and lessons

Ages, levels, availability and what to bring.

Rentals

Gear, sizing, reservations and return times.

Lodging and guest services

Check-in, amenities, directions and parking.

Groups and events

Group rates, party space and event details.

Built for ski resorts · ski shops · hotels · vacation rentals · shuttles · destinations See who we serve →

Ski people since 2005

Purpose-built for ski resorts.

Speaks fluent ski.

Passes, blackout dates, first chair, powder days.

A natural extension of your team.

Your brand, voice and knowledge, on every channel, 24/7.

Knows when to bring in your team.

Smart routing to the right desk, during your operating hours.

AI guest service for every channel at your mountain.

Get a demo trained on your ski resort.

Built on your own knowledge base. Ready before first chair.

1What are you interested in?

Web chatWebsite, social and SMS textVoice AIPhone answering with smart routingEmailAI replies to your guest inboxComplete suiteChat, Voice AI and Email bundled

2Your details

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